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Managed EDR Services for a Global Insurance Firm 


Cyber Security being one of the critical challenges faced by the nation, all organizations are going the extra mile to meet all the security issues which might make them susceptible to vulnerabilities. Relying only on traditional antivirus software will leave your organization vulnerable to more sophisticated threats.  

Endpoint Detection and Response (EDR) is an endpoint security system, that continually monitors and identifies malicious events or threats in the endpoint data. Managed EDR Services helps you take your endpoint network security to the next level by getting better visibility into endpoints and defending the threats. 


The Client 

The client is a leading provider of premium insurance services to individuals, corporations and government bodies. Being a global insurance brand, the client is involved in mitigating risks with their wide spectrum of insurance services like, 

  • Personal insurance 
  • Life insurance 
  • Medical insurance 
  • Business insurance 



The major requirement from the client was to improve threat detection, visibility and response to safeguard them from sophisticated cyberattacks. The client needed a trusted security partner who can help them with 24×7 security monitoring. 



The main challenges faced by the client was, 

  1. Advanced cyber threats and sophisticated online attacks 
  2. Limited internal resources and expertise 
  3. Lack of coverage during non-business hours 



ValueMentor’s expert team of analysts found solutions to each and every challenge in the best possible way. We took the following steps to ensure that the organization is protected from malicious endpoints. 

  1. Upgraded the endpoint protection platform to the EDR solution offered by ValueMentor. Being a SentinelOne MSSP based in Dubai, UAE, ValueMentor could extend the Active EDR capability to the client quickly and effectively. 
  2. Developed playbooks to automate incident responses and exception handling. Our team of incident responders designed the playbooks based on the endpoint criticality, asset value and security posture. 
  3. Monitored and responded to threats 24×7 from our global security operations centers. Incident Responses playbooks were executed for ensuring the customer environment is protected 24x7x365 with defined SLAs. 


Final Results 

ValueMentor is pleased to know that our Managed Detection and Response Solutions has effectively identified the gaps in the client’s security infrastructure. The net result after availing the ValueMentor services are given below: 

  • Improved overall security posture 
  • Increased operational efficiency 
  • Reduced threat response time 
  • Protected from business disruption  



With prominent cybercrimes becoming a regular occurrence, it has become imperative for every organization to adopt a trusted security partner and assess their security posture regularly. As a fullservice Cyber Security Service Provider, ValueMentor helps you manage cyber risks, meet compliance requirements and detect & respond to incidents while protecting their business. 



ValueMentor is a pureplay information security services and consulting company. We are specialists in delivering Security Consulting Services to organizations across the globe and pioneers in Information Security Audit ServicesInformation Security Consulting Services and Managed Services.