Incident Response


Incident Response Services- Rapidfire Incident Investigation & Containment

Incident response (IR) is the well-coordinated effort to rapidly respond to security incidents in the most efficient, cost-effective manner. The goal of incident response is to quickly identify an attack, minimize its effects, contain the damage, and lastly identify and remediate the root cause of the

As the cyberattacks increase in scale and frequency, incident response plans become more vital to a company’s cyber defenses. Poor incident response can alienate customers and trigger greater government regulation. Effective incident response is critical, regardless of your industry.

Our incident response team accelerates the speed of remediation by providing the most comprehensive view into attacker activity so you can resume business operations faster.

  • Identify how attackers are accessing your environment
  • Determine how to mitigate attacker’s existing access
  • Track future actions and prevent future access

Why Choose Incident Response from ValueMentor?

Any incident that is not properly contained and handled can — and usually will — escalate into a bigger problem that can ultimately lead to a damaging data breach or system collapse.

ValueMentor responds to an incident quickly will help an organization minimize losses, mitigate exploited vulnerabilities, restore services and processes, and reduce the risks that future incidents pose.

Incident response enables an organization to be prepared for the unknown as well as the known and is a reliable method for identifying a security incident immediately when it occurs. Incident response also allows an organization to establish a series of best practices to stop an intrusion before it causes damage.

ValueMentor’s Methodology

An incident response methodology can be explained as a collection of procedures aimed at identifying, investigating and responding to potential security incidents in a way that minimizes impact and support rapid recovery.

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Incident Response in ValueMentor MDR-SOC is a six-step process

Advanced preparation is important when planning for a potential incident. Policies and procedures should be known and tested by management and all personnel to ensure that the recovery and remediation process will quickly address any and all incidents in a timely manner, resulting in the least amount of damage.

After the incident occurs, it’s important to ask yourself a number of questions. What kind of incident has occurred? Data theft? Insider threat? Network attacks? Once you’ve identified the type of incident that has occurred, it’s important to determine the severity of the incident in order to choose the best course of action according to your predetermined Incident Response Policy and Procedures.

In order to limit the impact of an incident, the containment phase of incident response is critical. The faster the response time, the more likely it will be that you can reduce the damage of the particular incident. This may mean isolating the infected or compromised area to determine the best way to handle recovery.

At this stage, it’s time to resolve the issue and remove any malicious code, threat, personnel responsible for the incident, etc. Forensic analysis should be completed and logs kept throughout the remediation process.

At this point, it’s time to get things back up and running and be sure that all company policies and procedures are effectively being implemented. Continuous, ongoing monitoring is important following remediation of an incident to be certain that it has been fully resolved and nothing threatening is lingering in your network. Continuous monitoring will also detect any suspicious behaviour going forward.

Compiling a detailed report of what happened and what was done as corrective measures is a good step towards ensuring the same incident will not occur again.

Why choose ValueMentor as your Incident Response Partner / Auditor?

  • Gain 360 Degree Visibility
    Delivered as part of our MDR-SOC Services, Our sensors enable 360 Degree visibility into the full incident, lock down credentials, and limit access.
  • Threat Intelligence Driven Approach
    Understand who is on your network and why, to improve your response to current and future attacks.
  • Day 1 Remediations
    Don’t wait for days or Weeks. Get back to business faster.
  • Our Team of Experts
    Our team of expert incident responders have conducted investigations round the globe and have tons experience responding to compromises of all sizes and severity, from small-scale opportunistic threats to enterprise-wide breaches by APTs.
how can we help you?

Speak to our Security Experts at the earliest to assist you in your Cyber Security requirements.

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